If your Office product key doesn’t work, or has stopped working, you should contact the seller and request a refund. If you bought a product key separate from the software, it’s very possible the product key was stolen or otherwise fraudulently obtained, and subsequently blocked for use. Unfortunately, there are many dishonest sellers who Hello,We are facing issue with forgotten password for activating the Office 2019 product. We have the mail adress, but the pass is faulty, and we cannot recover it.Can you help us reactivating the There is no longer a deactivate option, when you get a new PC, you simply go to that page on Office.com or the Services and Subscriptions page on your Microsoft Account, and install Office on the new PC, the old PC will deactivate automatically once Office is installed on the new PC . . . If you encounter any activation errors on the new PC 5TjJ.